FAQ
Here's some questions we often get which may help answer your queries. Don't hesitate to contact us via the contact form, phone or email for further assistance.
Frequently Asked Questions
Do you install flooring? If so how do i get a quote?
We pride ourselves on our installation of flooring. We have supplied and fitted all the flooring we sell so we know its only the best quality. Our passionate team of installers and experts will be happy to turn your dream into a reality. Contact us for a FREE quote
Do you work with Amtico?
Yes we do. Please contact us direct with any Amtico enquiries.
I need advice on the best floor for my home
You're in luck! Our team of experts live and breath flooring. You could say it's kind of a passion. We love working with you to find the best floor for your budget, style and timescale. We would be happy to talk all things flooring by arranging a home visit or contacting us direct.
I want someone to provide me with a quote?
This is the best way to discuss flooring options, style ideas and get hands on with our full range of samples. We opt for an at home showroom service which allows us to advise the best options for your home and budget. Contact us via our contact link and our team of passionate designers would be happy to help.
Delivery Information
We provide delivery for all flooring throughout the southeast at the cost stated at checkout. Nationwide delivery is available but only upon request. Please contact us for more information.
What warranty do you give?
If we are completing an installation we provide our customers with a 12 month guarantee. The reason for this is if any problems arise with fitting they will fall into this timescale. Each flooring manufacturer provides its own Warranty through its products, which will clearly be stated on the packaging and will be valid through their direct line.
Delivery timescale
All our flooring comes from remote warehouse, meaning lead times will vary upon purchase. We aim to deliver within 5-7 working days but this may be extended due to supply chain hold ups. We will keep you informed throughout the delivery process.
How long will my flooring take to fit?
time may vary depending on what you go products will need preparation which will increase the time needed We aim to complete all projects as Efficiently as possible, but we will always perfection over speed. We can provide a full schedule of works upon installation quote acceptance.
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What our customers say
Classic design redefined
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Elegance Royale 55 Herringbone Cromwell Oak
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Elegance Royale 55 Herringbone Kingship Oak
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